Community

Myan48 · ‎10-27-2023

Hi,

I switched my monthly plan and then switched it again to a 90-day plan within 5 minutes. Will I be double charged for the monthly plan?

Myan48 · ‎10-27-2023

Will do, thanks!

softech · ‎10-27-2023

@Myan48 If you used Change Now option, then Yes, PM will charge you both times. But it is fixable, please message support and they can help

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

hairbag1 · ‎10-27-2023

if the 1st switch was successful...then yes, you paid twice. Send a message to CSA to ask for credit...

Payment for double plan switch