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Payment complete cannot subscribe

Choton
Great Neighbour / Super Voisin

Hello need help, payment complete cannot subscribe 

3 REPLIES 3

RavingRaven
Model Citizen / Citoyen Modèle

@Choton 

Try Uninstalling the pm app. Reboot your device. Reinstall pm app. Login and try activating again.

Neil11
Model Citizen / Citoyen Modèle

Common issue for new activations. 

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

What number did you finish off at? Where are you at now in the app is what I mean. Where did you leave off? Did you insert your SIM card to the phone and reboot? Did you get a phone number?

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