05-24-2024 06:45 PM
05-24-2024 10:09 PM - edited 05-24-2024 10:09 PM
Try Uninstalling the pm app. Reboot your device. Reinstall pm app. Login and try activating again.
05-24-2024 07:20 PM
Common issue for new activations.
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-24-2024 06:47 PM
What number did you finish off at? Where are you at now in the app is what I mean. Where did you leave off? Did you insert your SIM card to the phone and reboot? Did you get a phone number?