3 weeks ago
Hello need help, payment complete cannot subscribe
3 weeks ago - last edited 3 weeks ago
@Choton
Try Uninstalling the pm app. Reboot your device. Reinstall pm app. Login and try activating again.
Common issue for new activations.
You will need to contact customer service agent to fix your issue. Either via the following link:https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
What number did you finish off at? Where are you at now in the app is what I mean. Where did you leave off? Did you insert your SIM card to the phone and reboot? Did you get a phone number?
