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Paying my bill

SteveHenry
Great Neighbour / Super Voisin

How the hell do I pay for my service

3 REPLIES 3

MySweetPM
Good Citizen / Bon Citoyen

To be more specific please see answer from a previous post

Payment Method

Description

Automated Service IVR

By dialing *611 on your device, you are able to make a payment using the automated phone service. In order to make a payment using the automated phone service, you need to have a payment voucher or a registered credit card

Online Self Serve

After logging into your Self Serve account, you can sign up for AutoPay (pre-authorized monthly payments), a one-time payment using a credit card, or pay with a payment voucher. When making a payment using Self Serve, you have two payment options: 

Amount Due

Select this option if you would like to make a payment for your current amount due.

Amount Due.png

Other (Enter the desired payment amount)

Select this option, if you would like to enter an amount between $1 and $300.

You may need this option if you are planning to purchase an Add-on, would like to pay in advance, or want to add funds to your account for future payments and/or purchases.

Other.png

ShawnC13
Oracle
Oracle

@SteveHenry, how did you originally pay for your plan when you started?  you can either have a credit card setup on autopayment (gives you a $2/month credit) you can make a payment onto your account wiith a credit card at any time or you can use Payment Vouchers that are avialable from different retailers. You need to login to your self serve and click on the payment tab, you can then click on make a one time payment or manage Autopay.  With one time payment you can select amount due or set a different amount you want to pay.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

MySweetPM
Good Citizen / Bon Citoyen

You could pay with your credit card. When you activate your PM account you have an option to enter your credit card information.

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