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Retraité / Retired

How do I register/update my credit card in Self Serve?

To register your credit card information, log into Self Serve and follow the steps below:

 

  1. Click the ’Payment’ tab
  2. Click the ’Credit Card Information’ tab
  3. Click ’Register a credit card’
  4. Fill out your credit card information and click ’Save’

 

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After the credit card is registered online, you can use either call *611 or access Self Serve to make your payment.

 

 

Last updated on 28/06/2016

Great Neighbour / Super Voisin

Re: How do I register my credit card in Self Serve?

I am unable to LOG in Because of the message below

 

Your login has been disabled. Please contact Public Mobile Customer Service

Model Citizen / Citoyen Modèle

Re: How do I register my credit card in Self Serve?

if you are new customer send an email to PM with your log in info, but if you're an old customer call *611 to let PM unlock your account.
Good Citizen / Bon Citoyen

Re: How do I register/update my credit card in Self Serve?

Ian a new customers in public Mobil and I pay yesterday put my service still not working I pay autopay haw mush I need a time to log in in my account
Oracle

Re: How do I register/update my credit card in Self Serve?

@Chahnaz Suggest you send an email to PM that summarizes all the steps you took to try and activate your service; be sure to include any information you did receive such as SIM card number, PM phone number, PM account number, your old service provider if you are transfering your phone number, etc.

 

You do that by clicking Contact Us at the bottom of the PM web site, then click Email Away, and then you click the buttons that you see until your reach a form that you can fill in. and send. You will be contacted within 48 hours.

 

Since you are a new customer are you sure your phone is compatible with PM; you can check: here


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.
Retraité / Retired

Re: How do I register/update my credit card in Self Serve?

@Chahnaz Can you please let us know if your account is working? 

 

If you are still not getting any service on the account please click on Contact Us and Email Away

Good Citizen / Bon Citoyen

Re: How do I register/update my credit card in Self Serve?

No still not working may bi because i dant put my account number for my number with chatr to transfer pm the number

Retraité / Retired

Re: How do I register/update my credit card in Self Serve?

@Chahnaz Did you sent us email with your phone number and Chat-r Account number? 

 

 

Good Citizen / Bon Citoyen

Re: How do I register/update my credit card in Self Serve?

No just when i put the information when i have the sim i put my chatr number

Good Citizen / Bon Citoyen

Re: How do I register/update my credit card in Self Serve?

Pleae haw i send my account and phone number (chatr) to public mobil to work my service