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Paying my bill

Wareck50
Great Neighbour / Super Voisin

My credit card was compromised but I received a new one everything should be back to normal

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Wareck50 make sure you update your credit card in My Account.   You just need to login My Account,  go to Payment page, then Manage Payment Method,  and Update Card Information 

 

Once updated , best to also load enough fund for next payment to test it out

HALIMACS
Mayor / Maire

@Wareck50 

 

Would recommend doing these steps below while in incognito mode:

 

  1. log into your self-serve account
  2. click the 3rd tab down on the left hand side, titled "Payments"
  3. in the Pre-authorized area tap "Manage Payment Method"
  4. then tap "Update Card Information"
  5. from there, you'll be prompted to enter the complete credit card information with the new information
  6. then tap "Save Payment Information" at the bottom

 

 

 

Handy1
Mayor / Maire

@Wareck50  Be sure to update it on self serve if you haven’t already and maybe go an extra step and change passwords also to be safe 

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