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Service restart

Jellybean25
Great Neighbour / Super Voisin

After paying for service , how long to activate?

 

2 REPLIES 2

BKNS27
Mayor / Maire

@Jellybean25 

Reboot your phone after making payment.

hTideGnow
Mayor / Maire

HI @Jellybean25 

pretty much instant

but did you use the Public Mobile app ? you need to use the PM app to get to the last step.  If you only used the browser, you didn't complete the activation

if you already used the app, then are you activating esim or physical sim?  Make sure the old sim card is removed, then reboot the phone with the PM sim or esim there, try Reset Network Settings

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