Thanks 
@Obice wrote:Hello,
Today I went to top up my account for my upcoming bill and when asked for a payment voucher or credit card, I went with credit card and to my dismay and some irritation the automated voice said that I could only pay by credit card if I registered one online first.
Well I don't like using the website to do things because I find it finicky; it comes up with errors and such. I was hoping that I could use my visa debit to pay my bill over the phone... like any "ordinary" phone service, alas, this is apparently incorrect.
Do I have to make a payment with my visa debit online first before I am able to pay by phone? If so, why?
Yes, it has to be setup online first.
Public Mobile's 611 service has only basic functions.
Pay for your services through *611
Pay with a credit card
Please note you’ll need to pre-register a payment card via Self-Serve before being able to top-up through *611 with a payment card.
- Dial *611 from your phone.
- Press 1 from the main menu.
- Press 2 to pay with your pre-registered payment card.
- To make a payment equal to the amount due on your account, press 1. To select the payment amount from a list of options (i.e. $20, $40, etc.), press 2.
- To confirm your selection, press 1 once again, and you’ll hear a message confirming your choice.
- Press 1 from the main menu.
- Press 1 to select payment via voucher.
- Enter the 12 digit pin from your payment voucher. The location of the PIN varies depending on where you purchase your voucher; however, you will typically find it on the top or the bottom of your receipt. Below is an example, so you know what to look for:
