How to pay my overdo balance

[Muffin57]

Hi my account is right now suspended and I would like to pay for my overdo payment and resolved this matter.

[computergeek541]

---

@Muffin57 wrote:

Thank you for the information I will do that right away.   It tells me for my address postal code and they're going to be sending me a new SIM card?  Can I still keep my same phone number?

---

Resuming service on a suspended Public Mobile account does not require a new SIM card.  A payment needs to be made on your existing Public Mobile account.

[Muffin57]

Hi Computergeek541

Thank you for the information I will do that right away.   It tells me for my address postal code and they're going to be sending me a new SIM card?  Can I still keep my same phone number?

[computergeek541]

---

@Chalupa_Batman wrote:

---

@Muffin57 wrote:

Hi my account is right now suspended and I would like to pay for my overdo payment and resolved this matter.

---

Hi @Muffin57 

You can log into your account and make a manual payment. Here's a direct link.

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

---

The above link only allows a customer to disable/enable autopay or to update the card infromatoin.  It doesn't allow a manual payment to be made.

[Chalupa_Batman]

---

@Muffin57 wrote:

Hi my account is right now suspended and I would like to pay for my overdo payment and resolved this matter.

---

Hi @Muffin57 

You can log into your account and make a manual payment. Here's a direct link.

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

[TheSterlinger]

Sign into your account and click pay and resume services. 

https://myaccount.publicmobile.ca/en/account/payment/funds/card

Or if you have a credit card on file already you can call *611 and pay that way.

Or purchase a voucher from a service station or supermarket that sells Public Mobile Vouchers and load to account.