Hi I've read the below thread about pausing subscription. I do get it. Turn off auto subscribe. Less than 89 days, no deletion of account etc. https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-I-pause-my-subscription/m-p/1215181#M... My question is - and I just want to make sure here - that I don't loose the phone number. Cause account not being deleted, doesn't necessarily mean the phone number, right? Thanks
If you remove auto pay on your account, it will effectively pause your account. You will have 89 days to restart autopay before your account is closed on the 90th day. At this point, you will not lose your number. On day 90, you will lose your number. Best to go online and do it a week before the 89 days just to be sure.
if account is closed, you lose your phone number as well.
so, if you choose to disable autopay, make sure you resume the service before 90 days deadline, probably good to resume on 85th days in case any login or system problem
