04-10-2023 10:34 AM
I'm trying to access my acct to add a travel plan. Password not accepted.... I tried resetting and that didn't work. Said to try again later.
Pls help
04-10-2023 12:59 PM
PM only offer Roaming plans for the USA and nowhere else.
So don’t bother if you are going somewhere else.
If you are going to USA, clear cache and go incognito on your browser then try login.
04-10-2023 11:03 AM
@Ac56 , please try using incognito mode on the browser to see if that helps. If you are still unable to login, try a password reset. If all else fails, use the chatbot link to initiate a support ticket.
04-10-2023 10:58 AM - edited 04-10-2023 11:08 AM
try dialing 611 to add one of the 15 Day US Roaming options. You'll need your credit card and your 4 digit PM pin number.
added ..
Alternative number to call...
1.855.4PUBLIC