06-05-2020 08:02 AM - edited 01-05-2022 11:02 AM
07-17-2020 08:16 PM
06-05-2020 02:20 PM
I have IPhone XSMax
06-05-2020 01:45 PM
@Waddah wrote:I have IPhone XSMax
@Waddah You need to get the SIM PUK from the Public Mobile Moderator Team by submitting a ticket. Include your model phone number and ask them for the SIM PUk.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking here or the icon (bottom right of your screen).
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
06-05-2020 01:40 PM
I have IPhone XSMax
06-05-2020 12:18 PM
06-05-2020 09:18 AM
06-05-2020 08:14 AM
Here is a previous thread with an explaination by one of the oracles, Luddite.
https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-Code/m-p/423240
06-05-2020 08:09 AM - edited 06-14-2020 02:07 PM
@Waddah if this a new activation and the first time you inserted your newly activated PM SIM card into your phone and it asked for a puk unlock code. Then its locked to your previous provider and you have to ask them to unlock it for you.
If you have had this phone for sometime and locked yourself out and it asked for a puk code. Then contact a moderator and explain your situation, and ask them for it. There are 2 ways to contact the Moderator Team:
Keep an eye on the envelope top right of your screen. The mods answer will show up there. Stay safe.
06-05-2020 08:09 AM
Duplicate post. See link below.
https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK/m-p/552742
Oracles please merge?
06-05-2020 08:07 AM
Only Moderators can give you the PUK code. Two ways to reach them.
1-
2- or private message them at link below
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
06-05-2020 08:03 AM
IHow I can get my PUK code