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PUK Code

DaveG2
Great Neighbour / Super Voisin

I need this to reactivate my SIM.

Can someone please assist me.

Thanks

5 REPLIES 5

DaveG2
Great Neighbour / Super Voisin

I need a sim unlock code-my iphone 13 calls it a puk code

CSA_PM
Customer Support Agent

Hello @ DaveG2,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

DaveG2
Great Neighbour / Super Voisin

Started this process last night-still waiting for a response.

I provided all the requested information, including the SIM card number.

This morning I had to signup for a new account since I could no longer access my existing account. (Existing account was nvmos@teksavvy.com, my current account is davegirard@teksavvy.com).

I really need that code to reactivate my SIM card to allow me to contact Apple for assistance on another issue I encountered recently.

Hope you can help.

Sansan
Mayor / Maire

Please clarify your request. 

You need a sim unlock code or your account was canceled and you want to restart the service again? Sim cards once canceled cannot be reactivated. A new on will need to be purchased. 

hTideGnow
Mayor / Maire

hi @DaveG2 

PM can help, you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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