Dropped calls

[Dottie1]

Everytime I make or receive a phone call the calls are dropped…is there a fix for this? 

[Shubh2023]

Update: 
Yesterday I was on a call from 11pm, all the way to 1 or 2 am guess so, there was no drop, and it went smooth. I completed the call too. 
Both were on PM though, but the call was HD calling so, it was good! 
Location is Vancouver, BC

[Omer2023]

I have also opened a ticket. Below is the latest reply from CS_Agent:

As you already noticed it, the Telus brands are experiencing technical problems in some Provinces /cities>>

A failure of voice services due to suspected hardware issue has been identified. Impacted customers are unable to make or receive calls or intermittency of all the services. Service Technicians have been engaged to investigate, there is no Estimated Time Resolution at this time.

So we will keep our customers informed about any update, once the issue will be fixed from our end services will automatically set back as normal with services fully working as normal.

[Dottie1]

This is so much! 

[will13am · Accepted solution]

@Dottie1 , this appears to be a network issue affecting the calling feature.  You are not the only one affected.  As for fix, I don't think it is something support can address as it is not likely to be individual account related.  I surely hope those looking after the network are following up on the issue.  So far Public Mobile has not said anything, so we are kind of in the dark as to what is going on and when we might expect a resolution.  

[hTideGnow]

hi @Dottie1 many had the same problem 

Please start with reboot the phone and Reset All Networks