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PUK CODE

Pleaselookforme
Good Citizen / Bon Citoyen

this service is disgraceful 

 

i have service with publicmobile 

 

my phone is asking for a PUK code 

 

someone contact me so i can unlock

1 ACCEPTED SOLUTION

Accepted Solutions

@Pleaselookforme    An easier way to open a ticket is to private message directly:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox, envelope on the top right, after ticket is opened.  CS Agent will reply and work with you  via messaging there

 

 

View solution in original post

33 REPLIES 33

Anonymous
Not applicable

Pleaselookforme
Good Citizen / Bon Citoyen

 

 

it just repeats … this same message 

Pleaselookforme
Good Citizen / Bon Citoyen

does your company have a telephone support number ????

Pleaselookforme
Good Citizen / Bon Citoyen

its a BOT …. AND THE BOT REPEATS THE SAME QUESTIONS

Anonymous
Not applicable

@Pleaselookforme 

close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

 

  • send a private message to Customer Support Agent by Click Here link,
Moved:

For help with Rogers or Bell, those companies would need to be contacted.

z10user4
Mayor / Maire

 @Pleaselookforme : Why would we have a number for Bell?

To your problem...is this a new to you phone? Or an old phone from the back of a drawer? Or did this suddenly appear? What is the exact message your phone is giving you? There are different codes that do different things.

Edit: Or Rogers? If it's a particular code that only the employees here can give you then you've already received the method to contact them. What make/model phone?

softech
Mayor / Maire

@Pleaselookforme How is the service disgraceful because you cannot get a PUK code?

 

 

there are at least 3 different kinds of PUK code.  What was the exact message?  Give is the exact message.  It could be an unlock code which you might need to get from your previous provider.   If that is the case, PM would not be able to help

 

please provide us the exact message