PUBLIC MOBILE

[rockwellvil]

Hello public Mobile give existing customers on higher plans better deals and especially customers who have been with you for years the marketing tactic only works for certain time as each time you drop a plan other competitors such as freedom Mobile drops counter plans customers should be able to downgrade from 50 250GB plans to 35 150GB plans especially loyal customers we should not be restricted only to 40 for 100GB or 45 for 150 GB only because we are on 50 for 250GB plans your loyal customers will eventually get tired and leave the fact they are restricted this isn't a contract why treat it as so it's a prepaid service 

[MyBlackPhone]

many other carriers are offering deals right now similar to pm's 80gb for 25 dollers.

public is only offering me 10gb for 25 dollars after 10 years of loyalty.

[BKNS27]

@rockwellvil 

Sometimes price is not everything. Although in my area Freedom have a lower price point but the number of cell towers are much lower compared with Telus or Rogers or Bell.

My sister-in-law is on Freedom but she lives in a dead zone. Drop calls and bad reception. 

So look at the numbers of towers where you live.

[slusagm]

I notice these special deals are pretty much the same for all providers.  Instead of feeling upset, people can easily try another provider.  And then when the next round of very special deals come again, and every provider will have it too, people can move back to PM here.   Really no need to get upset so much

[hairbag1]

@rockwellvil 

you bring up good points but no Customer Agents read these posts...you should message Customer Support with your suggestion. Click that orange bubble on lower right side of the page to start the process. If that fails, use this link to dm Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Let us all know what the response is. 

[hTideGnow]

hi @rockwellvil 

you can always port out and port back in.