09-29-2019 10:13 PM - edited 01-05-2022 07:20 AM
Could anyone please help my finding a pin number for the removal of my operatoer lock?
Thank you.
09-29-2019 10:27 PM
@Lyuh1945 Your phone might be locked to the previous provider. You must get the Network Unlock PUK code from your previous provider.
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat
To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.
Hope this helps!
09-29-2019 10:19 PM
@Lyuh1945 wrote:Could anyone please help my finding a pin number for the removal of my operatoer lock?
Thank you.
If it's for a Samsung phone, call their Customer Service or use their on-line Customer Support. to get a free unlock code.
09-29-2019 10:18 PM - edited 09-29-2019 10:56 PM
@Lyuh1945 wrote:Could anyone please help my finding a pin number for the removal of my operatoer lock?
Thank you.
PM sent you text messages with your account PIN number after activation.
IIRC, the sender was from 611. The first text message contains a randomly generated PIN just in case you did not supplied a PIN number. The second text message contains the PIN number you supplied during activation.
If you deleted your text messages from PM, create a moderator support ticket using the ? botton at bottom right hand corner of this page. Moderator wait time is up to 2 days.
09-29-2019 10:15 PM
Is your phone locked to previous carrier? Which one?
You will need to call your old carrier to get the phone unlocked. It should be a free service these days.