Incoming calls or text

[JS6100]

Hi I'm jaspreet here 

I recently port my number in public 

And now i have the issues of no incoming calls or texting 

I can call to ANYONE with my public mobile but i didn't receive any call or text if any one know what is it so please help me 

[geopublic]

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@JS6100 wrote:

How can i contact the mediator 

I don't about the fido account 

Its active or not 

When i ported my number i checked the calling is working from my phone to other phone so that time i think it's working and done the port and i misplaced

fido sim 

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@JS6100  

To submit a ticket to the Public Moderator Team click here . Enter Submit Ticket and then click on the Contact Us button to access the Public Moderator Team Assistance form.

Hope this helps.

[Dunkman]

@JS6100 

Port is stuck.  Contact moderator as described above. 

Your Fido SIM card should still be working, so you can continue to use until your port is completed.  

[JS6100]

How can i contact the mediator 

I don't about the fido account 

Its active or not 

When i ported my number i checked the calling is working from my phone to other phone so that time i think it's working and done the port and i misplaced

fido sim 

[hairbag1]

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@JS6100 wrote:

This Friday i ported my number from.fido 

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Click on the ? in lower right side of the page to start process of contacting a moderator. It seems the port process is incomplete and they can help you.

[GinYVR]

@JS6100Sounds like you have a stuck port. You will need to contact the Moderators to see what information is missing / what cause your transfer to get stuck. You do still have your Fido account active right?

[JS6100]

This Friday i ported my number from.fido 

[Triguy · Accepted solution]

How long has it been since your port ?  Did you receive a confirmation text ?  Try rebooting your phone.  If it has been more then a few hours then submit a ticket by clicking on the question mark on the bottom right.

[Dunkman]

@JS6100 

When did you exactly port your number?  Which company did you port from?

It looks like that it is in the process of porting.  Not complete yet.  

[hairbag1]

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@JS6100 wrote:

Hi I'm jaspreet here 

I recently port my number in public 

And now i have the issues of no incoming calls or texting 

I can call to ANYONE with my public mobile but i didn't receive any call or text if any one know what is it so please help me 

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If you've recently ported your number...it could take awhile depending on where you ported from. A voip number port could take a week or more.

Use the old sim until it quits. Then port should be complete.