03-27-2018 11:01 PM - edited 01-04-2022 03:47 PM
MY plan is for now $33.00 and i paid 29,20 +hst $3-80=$33.00 on 25th march 2018.and $33.00 was deducted from my credit card.now when i open my accont ,it is mentioned your plan my expired.my account # 10000000xxxxxx.and my ph.# 647xxxxxxx.due date was 27th march 2018. please clear my position
03-27-2018 11:08 PM
@ashw010wrote:MY plan is for now $33.00 and i paid 29,20 +hst $3-80=$33.00 on 25th march 2018.and $33.00 was deducted from my credit card.now when i open my accont ,it is mentioned your plan my expired.my account # 10000000******.and my ph.# 647704****.due date was 27th march 2018. please clear my position
Is your phone working? $29.20 is a weird price for a plan. All plans are listed before tax. So if your plan is $33 your payment should be 33 *1.13= $37.29. What is your actual plan so we can look at the pricing of it.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-27-2018 11:07 PM
@ashw010 Do not post any personal details as this is a public community.
If services on your phone are working fine, don't worry about the expiry status since you already paid. It will clear itself by the morning.
However, if services are not working, you will need to send a private message to the Moderator_Team with your account info.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.