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05-30-2023 11:22 PM
Hi there, I got charged 11 times due to the slow app response time for the Canada minutes add on for $5. Please refund the extra amount.
Solved! Go to Solution.
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05-31-2023 12:21 AM
hi @Princeaha did you pay the amount due? the system should be smart enough not to do that!!
No worry, agent should be able to reverse them all
Let is know what agent comes back with
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05-30-2023 11:34 PM
Thank you
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05-30-2023 11:24 PM - edited 05-30-2023 11:28 PM
@Princeaha Message support directly here
- while your already here and logged in the community
- you can send a private message To CS_Agents by clicking >>>>>>>>here.
Add it’s advised to ask for credit to your account to be used for next renewal as a refund can take up to 3 weeks to process