Out of minutes but is add on active?

[slackira]

Hi,

I have a 50 minutes per month plan but last month I also bought a 500 for $5 add on. Now I am almost out of my 50 minutes and I was wondering if my add on minutes would have rolled over to this month? I have only used 79 minutes from my add on.

Thanks

[slackira]

Thank you so much.

[dna2016 · Accepted solution]

@slackira great question.  The add-on you purchased will continue until it's used up.  So you don't have to worry about running out of your 50 minutes each month.  The add-on will sit there as a back-up when you use up the 50 minutes.  So definitely feel at ease knowing this isn't something you need to purchase every month (unless you talk for like 9 hours each month).

For this add-on, whatever you haven't used gets rolled over into the next month (at no cost).

[Jb456]

You can always log into your self serve to check

[denis2]

theyre good until you use them all

[Triguy]

Add-ons for minutes will roll over to your next cycle until they have been depleted.

[Jb456]

Yes