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Otc esim full access

Missjade69
Great Neighbour / Super Voisin
  • Trying to set up a esim it contours to say I cannot have full access without having code sent to specific number that I'm trying to set up so it's nit receiving this code to the number as it's I'm assuming it's not active I haven't received any codes  and says I have no plan so I'm rather confused on what to do 
3 REPLIES 3

@Missjade69  You can send a private message to customer support and they will help you sort it out.  Use this link and watch your community inbox for a reply (envelope top right or click on your avatar and select "Messages".

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Missjade69
Great Neighbour / Super Voisin

I'm using the app as it's the only way to set it up 

hairbag1
Mayor / Maire

@Missjade69 

you need the app to activate a new PM account. Here's some reading to help...

https://publicmobile.ca/en/bc/get-help/articles/subscribing

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