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11-29-2022 11:49 AM
I ordered A13 phone on 15 Nov when it was discounted from 259$ to 199$. But the price in my cart was still 259$. I thought the discount would be applied during checkout. But still it didn't change and the price I paid was 259$ eventually. I am looking forward to your reply to settle this issue.
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11-29-2022 11:52 AM
Top of page, click Get Help / Chat with Simon to start process of CSA assistance. Watch the little envelope icon on top right side of page will be highlighted when they respond.
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11-29-2022 11:52 AM - edited 11-29-2022 11:52 AM
you need the help of a service rep to inquire about the price issue
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user
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