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Ordered A13 phone on Nov 15 but the discounted price wasn't applied

arkayts
Great Neighbour / Super Voisin

I ordered A13 phone on 15 Nov when it was discounted from 259$ to 199$. But the price in my cart was still 259$. I thought the discount would be applied during checkout. But still it didn't change and the price I paid  was 259$ eventually. I am looking forward to your reply to settle this issue.

2 REPLIES 2

hairbag1
Mayor / Maire

Top of page, click Get Help / Chat with Simon to start process of CSA assistance. Watch the little envelope icon on top right side of page will be highlighted when they respond.

Outdoorsman
Town Hero / Héro de la Ville

@arkayts 

 you need the help of a service rep  to inquire about the price issue 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user