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Online Payment portal

Praire_Son
Great Neighbour / Super Voisin

I've tried to access the payment screen via the website for a few days now, doesn't upload past me clicking on add funds, and then click via registered debit/credit card, just stays on "loading...". Is it down? I have used my mobile as well as a laptop, same issue. 

 

got a couple more days to add funds, so not worried, but just seeing if others are experiencing this as well.

3 REPLIES 3

hTideGnow
Mayor / Maire

HI @Praire_Son   It might be cache and cookie problem   Try Incognito mode  or try clear cache and relaunch your browser after.  You can also try to use a different browser 

Outdoorsman
Mayor / Maire

@Praire_Son clear your cache or use a different broser in private or ingocognito mode  reboot your computer and go into your self serve try again in payments 

dust2dust
Mayor / Maire

It has been a very poorly implemented update to the system. You could try using incognito mode.

Another option is to use vouchers. Or real time payments.

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