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Old rewards to new points?

bruceal
Good Citizen / Bon Citoyen

CS said i have to change to the points system to rederm my legacy rewards. They directed me to this forum re: will the points transfer (nice work, CS🤦). So what’s the actual deal? Do I HAVE to transfer to the new points system? Will my legacy rewards go well me?      Thanks. 

33 REPLIES 33

Meow
Mayor / Maire

If you are with OLD rewards program then rewards ($) are automatically applied to your account (credit).

If you switch to Points then you will have to manually convert points in blocks of 15 to $15.

I would not recommend switching to points Unless your calculation (plan cost, add-ons purchases) shows benefit (more $$$) converting to Points.

dust2dust
Mayor / Maire

Don't switch! Jeez, what kind of line is that. You don't redeem legacy rewards per se. They get added to your account balance every 30 days automatically.

pmbc
Deputy Mayor / Adjoint au Maire

@bruceal  What legacy rewards do you have?  Many of us are on the old rewards system and get actual $ that reduce our monthly bills.  If you're on the old rewards system you do not have to change to the new points system.

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