‎06-25-2023 12:58 PM
CS said i have to change to the points system to rederm my legacy rewards. They directed me to this forum re: will the points transfer (nice work, CS🤦). So what’s the actual deal? Do I HAVE to transfer to the new points system? Will my legacy rewards go well me? Thanks.
‎06-25-2023 01:01 PM
If you are with OLD rewards program then rewards ($) are automatically applied to your account (credit).
If you switch to Points then you will have to manually convert points in blocks of 15 to $15.
I would not recommend switching to points Unless your calculation (plan cost, add-ons purchases) shows benefit (more $$$) converting to Points.
‎06-25-2023 01:00 PM
Don't switch! Jeez, what kind of line is that. You don't redeem legacy rewards per se. They get added to your account balance every 30 days automatically.
‎06-25-2023 01:00 PM
@bruceal What legacy rewards do you have? Many of us are on the old rewards system and get actual $ that reduce our monthly bills. If you're on the old rewards system you do not have to change to the new points system.