Old rewards (pre2022)

[Sheer]

Hi,

I want to keep my old rewards, how can I opt out of the new rewards? Rather have lower bill then have a bunch of points for services I never need to add...I never accepted the new rewards but got a text saying welcome to public points. How to I say no thank you?

[Sandijam]

Note that link  is broken to “submit ticket” https://www.publicmobile.ca/en/mb/ccts

[DownEast]

Sadly, you don’t get to say no. It’s over with no going back.

[Chalupa_Batman]

Sadly and embarrassingly Public Mobile removed everyone's monthly credits they EARNED. There is a very large thread about it. 

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...

You are encouraged to file a complaint with the CCTS with regards to your loss of earned credits. 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/About-The-CCTS/ta-p/33309

https://www.publicmobile.ca/en/mb/ccts