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Old public mobile phone number

Ed176
Great Neighbour / Super Voisin

I changed my number but now want it back to authentic apps I used the old number for, I called the number and it hasn't been reassigned yet so how do I get it back before PM resigns it to a new customer 

4 REPLIES 4

parkerremy2
Good Citizen / Bon Citoyen

Yes I also was able to request an previous PM number from a few months before because it wasn't activated yet to another account and I had no complications doing so. PM agents are extremely helpful I have found

Meow
Mayor / Maire

You can try to persuade agent to look for your old number if he can find it in unassigned list.

I would not hold my breath but it is always worth to try. Good luck and let us know if you succeed getting old number back so we know how to advise other customers in the future.

supremechris070
Good Citizen / Bon Citoyen

Chances are high you will be able to get it back. My girlfriend did this exact thing for that exact reason and it was incredibly simple process since the number had not since been reassigned. As previously mentioned just send a message to CS_Agent and explain what you'd like to do and they will request the information required to make it happen. PM makes number changes so easy and painless and best of all FREE. Awesome. Best of luck 

MrSpock
Deputy Mayor / Adjoint au Maire

@Ed176 hi you can try no guarantees,  contact a cs agent you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

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