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Old bills

PhilippeMagnan
Great Neighbour / Super Voisin

I need the detailed Billings of April, May and June 2014. I'm not anymore a PM customer, but I need those bills for a judicial issue : I need those bills to prove hat I did send some SMS to a specific number.

How should I proceed to get those old bills?

4 REPLIES 4

@srlawren Thanks for catching the "real" meaning. The answer to your interpretation is even worse since a recent thread suggested PM keeps SMS only 5 days.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Kalla_A
Retraité / Retired
Retraité / Retired

Hello @PhilippeMagnan,

 

Unfortunately, we do not keep record of your messaging history that far back. 

 

I am sorry for this inconvenience Smiley Frustrated

 

 

Good luck,

 

 

Kalla

srlawren
Retired Oracle / Oracle Retraité

@Luddite I don't think @PhilippeMagnan actually cares about the payments, he's looking for a record of sent SMS messages from back then.  


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Luddite
Oracle
Oracle

PM does not have billing info available as everything is prepaid. If you payed by credit card, you will have record there. Or, did you pay with vouchers purchased with cash?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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