05-31-2016 01:04 PM - edited 01-04-2022 02:43 PM
I need the detailed Billings of April, May and June 2014. I'm not anymore a PM customer, but I need those bills for a judicial issue : I need those bills to prove hat I did send some SMS to a specific number.
How should I proceed to get those old bills?
05-31-2016 03:13 PM
@srlawren Thanks for catching the "real" meaning. The answer to your interpretation is even worse since a recent thread suggested PM keeps SMS only 5 days.
05-31-2016 03:13 PM
Hello @PhilippeMagnan,
Unfortunately, we do not keep record of your messaging history that far back.
I am sorry for this inconvenience
Good luck,
Kalla
05-31-2016 03:06 PM
@Luddite I don't think @PhilippeMagnan actually cares about the payments, he's looking for a record of sent SMS messages from back then.
05-31-2016 01:14 PM
PM does not have billing info available as everything is prepaid. If you payed by credit card, you will have record there. Or, did you pay with vouchers purchased with cash?