@HeddleTown wrote:
Anyone else in the Okanagan Lake Country specifically that doesn't have cell service? Thanks
@HeddleTown - if there are no outages reported in your area try some troubleshooting below:
*turn off your phone, leave off for a few minutes, then reboot
*removing your SIM, then reinserting it
*go into airplane mode, then going back to regular mode
*perform a reset network settings on your device
*Is your phone locked? Contact your previous provider to unlock it for you. You will need your imei number, dial *#06# to get it.
*Check if your phone is blacklisted here: https://www.devicecheck.ca/check-status-device-canada/
*manually select the 3G / WCDMA ONLY network in your Mobile Connections area in your settings (temporarily) for dropping or unable to make incoming/outgoing calls
ediit: perhaps you could share if this is a new or existing account?
if just newly activated and still no services after suggestions given ask customer support (CSA) for assistance: two ways to reach them here: https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
