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Number not being switched over and sim card issue + email issue

racorbin
Great Neighbour / Super Voisin

Ive tried setting up my mothers phone public mobile and transfering her number however there was an error when trying to check out and it didnt go through. Next time i tried re entering all the info and now its saying the phone nmber is no longer valid however its still working on her old plan. @CS_Agent

4 REPLIES 4

Jarvar
Model Citizen / Citoyen Modèle

Wait times lately have been a little long @racorbin. It's been pushing 48 hours for some, but with the traffics this week/weekend I wouldn't be surprised if it's longer.

Not to mention this is a very busy weekend for alot of retailers in general as well.

They will get around to you when it's your turn though.

lemew07
Great Citizen / Super Citoyen

Are up and working on all cylinders lol Cheers Lemew

racorbin
Great Neighbour / Super Voisin

Already msged them. I havnt even gotten a reply from yesterdays message?

lemew07
Great Citizen / Super Citoyen

I take it you have sent the mods a request to reset your number.

Link to sending mods a private message if you need it cheers Lemew

 

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