07-10-2018 01:57 PM - edited 01-04-2022 06:25 PM
YOU ARE NOT ALONE! I'M TRYING TO SOLVE MINE, I HAVE NOT BEEN ABLE TO RECEIVE CALLS SINCE I SET UP MY ACCOUNT.
07-11-2018 01:21 AM
Ports can take some time. Rule of thumb is to keep using your old sim in the phone. When the phone loses service, you know the port has gone through and can then switch sims.
07-10-2018 05:00 PM - edited 07-10-2018 05:01 PM
@MoreYummy wrote:What is the problem?
I am also curious what the problem was.
07-10-2018 03:49 PM
@MoreYummy wrote:What is the problem?
Likely a porting issue, exacerbated by a huge dose of anxiety.
07-10-2018 02:41 PM
What is the problem?
07-10-2018 02:21 PM
Hi @tanesha,
We've responded to your private message earlier today. Please check your inbox.
Best,
Syed
07-10-2018 02:12 PM
Multiple posts are not helpful. If you have messaged the moderators, just chill and wait for them to do their thing.
07-10-2018 02:09 PM
We know you are frustrated, but you need to submit a ticket to the mods. Typing in Caps won't get your faster response.
07-10-2018 02:02 PM
@tanesha wrote:YOU ARE NOT ALONE! I'M TRYING TO SOLVE MINE, I HAVE NOT BEEN ABLE TO RECEIVE CALLS SINCE I SET UP MY ACCOUNT.
You are replying to an old thread. I have moved this to it's own thread. Did you port a number over? If so and you aren't able to receive calls your port is stuck and you will need to contact the Moderators.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *