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Not receiving any calls or texts.

BryceO
Great Neighbour / Super Voisin

I just signed up for the Public Mobile Network and I'm not getting any texts or calls.

6 REPLIES 6

BryceO
Great Neighbour / Super Voisin

Thanks, I got it sorted out now.

Hi @BryceO I will send you a number and you can talk to PM porting team to re-initate the porting request 

  

Remember to put the old sim card back

BryceO
Great Neighbour / Super Voisin

I had forgotten to accept the port via text with the old sim card. My bad!

Yummy
Mayor / Maire

Did you port in your number?

Can you call/SMS out?

will13am
Oracle
Oracle

Did you do a number transfer?  Until the transfer is complete, incoming calls would continue to go to the old phone service.  Also you need to have confirmed the number transfer via the old service in order for it to complete.  If you have done this, then it might take a bit of time for the transfer to complete.

JK8
Mayor / Maire

@BryceO 

 

Did you leave your old sim in to get the text to confirm your port?

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