Not receive sim

[Quanle]

I still haven't received the Sim I ordered over a month ago. Who can I connect with to check my order (my oder 351417 .Feb 12)  Thank

[hairbag1]

@Quanle 

FYI...PM is offering free eSim for all new subscribers to current plans. If your phone accepts the eSim, you can get up and running right away on any new account.

[hTideGnow]

hi @Quanle it shouldn't take that long. Please ask support agent and ask them to let you rebuy from Telus or Koodo store and reimburse you the extra

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Handy1]

@Quanle  That’s to long 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[will13am]

@Quanle , please use the chat link at the lower right corner of the webpage to initiate a support ticket to look into the delayed shipment.