12-06-2022 10:17 PM
People try to call me but it says it’s not in service
12-07-2022 06:05 PM
@cplett
Did you try to transfer your phone number from a different provider to Public Mobile?
12-07-2022 05:43 PM
@CGO wrote:Active status - so reset phone, reseat sim before to contact CSA.
Active status - so reset phone, reseat sim before to contact CSA.
Reseating the SIM card cannot fix an issue of a caler hearing a message about a phone nubmer being out of service.
12-07-2022 01:32 PM
12-07-2022 11:18 AM
I can do everything else but receive phone calls. My status says active online but not sure what port your number in means?
12-07-2022 02:04 AM
Did you just activate and port your phone number in? Do all of your other services work? Data? Texts? Can you call out?
12-06-2022 10:26 PM
@cplett wrote:People try to call me but it says it’s not in service
This is an issue at the network side. Only a customer support can help. Please open a ticket thorugh: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
