Not getting 1.5 GB 3G data

[bibimohamed]

I recently signed up for the 90-day unlimited talk in Canada, International Text, and 1.5 GB of 3G data. I turned on data and data roaming but cant seem to get data. I need help.

I have an Asus Zenfone 2.

[CS_Agent]

Hi,
If you have any questions concerning your account, just send a private message through the following link:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...

[bibimohamed]

Not receiving MMS (or data) again. Checked the APN settings - they are all good.

[bibimohamed]

Thanks. Got it to work using the APN settings for this model.

[passiveegg]

It just seems like their is an issue with your APN settings on your phone. Just look over at this post and you should be able to  figure out the settings. Good luck!!

[NDesai · Accepted solution]

@bibimohamed Make sure you have the correct APN settings. Look it up on this site: https://apn-canada.gishan.net/en and make sure it matches. 

You don't need to have Roaming on while you are in Canada. 

[will13am]

@bibimohamed, the data that is included in the plans are for use when connected to Public Mobile.  Roaming data add-on is available when connecting to a us roaming partner only.