HELP! Can't receive call on new ported activation !

[w0lfgang]

I too can't receive phone calls to this newly ported number from fongo. What's wrong?

[w0lfgang]

Thanks alot!!

[Luddite]

@w0lfgang Make that 7-10 days to port-out from Fongo. Fongo should continue working until the port-out completes.

[Dunkman]

Generally speaking, it is usually better to start a new thread for your problem.  

How long did you port out from Fongo?  It can take up to one day and sometimes longer (for landlines).  As stated above, you will likely need to contact moderator.  

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

Or just send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[passiveegg]

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@w0lfgang wrote:

I too can't receive phone calls to this newly ported number from fongo. What's wrong?

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it looks like your number did not successfuully port in. please contact the @CS_Agent and let them know your issue. When you message them, give them your acct #, cell phone #, as well as your pin # for verification  purposes.