05-05-2023 10:18 AM
Hi
I have order a Sim-Card. But after 3 weeks still I have not received it. what should I do?
05-05-2023 10:26 AM
if you're anywhere near the GTA, these guys have the PM sims for about $6, promise fast shipping OR they also have a local pick-up option.
When the one you ordered from PM arrives...gift it to a family member or friend so they can $ave a few bucks on cell service.
05-05-2023 10:22 AM - edited 05-05-2023 10:24 AM
@mabolfazli wrote:Hi
I have order a Sim-Card. But after 3 weeks still I have not received it. what should I do?
@mabolfazli , it took over 3 weeks to receive my SIM card through Canada Post from Public Mobile but you can submit a support ticket & ask a CSA about it.
Unfortunately theres no way to track SIM card orders! 😟
Edit:
To contact a Customer Support Agent, there are 2 methods:
Watch for a response back from a CSA in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.