Not able to regenerate email to reset password

[nnisha]

Hi, my account expired yesterday, I want to pay for another 3 months or go on auto pay so that I can get my service back but I can't log in to do that because I forgot my password and I am not getting an email to reset it.

[imm1304]

Hey @nnisha,

Please send a private message to the @CS_Agent

Provide your public mobile phone number and the email address linked to your account.

They will help you renew the plan as well as restore access to your account.

Just an FYI, here is all you need to know about the mods:  https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...