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Re: No mobile data/ internet

pachat
Great Neighbour / Super Voisin

i have the 3 month plan and for some reason after 2 go my internet is shut down 

can some one explain please i should have 4 go per month

1 REPLY 1

imm1304
Retired Oracle / Oracle Retraité

Hey @pachat,

Sign into your selfserve account at https://selfserve.publicmobile.ca

On the overview page, it should show you your data add-on usage out of 12GB.

If there is no such info, it means that you have used up all of your 12GB.

 

Keep in mind that the plan is 90 days long and you get 12GB of data to use however you like over the period of 90 days.  Its only mentioned as an average of 4gb per month.  So, its possible you may have used up the 12GB too early.

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