@lxh wrote:
Switch to public mobile, with e sim, initially ererything was fine untill this morning, no call no message no data.
Any idea?
Thanlks!
Hello @lxh
If you go into your phone settings, make sure the PM eSIM is set to primary. Then, while in settings, reset your network settings and reboot your phone. If you still have issues, contact support.
If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
