10-14-2025 12:02 PM - last edited on 10-14-2025 12:42 PM by computergeek541
I paid on my account. Why is service still disconnected?
10-14-2025 12:44 PM
hi @DarrenHobbs
when did you pay?
you have no service now?
did you check account status on My Account ? Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)
if same, then submit a ticket with CS Agent by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
