Not able to login in my account pl help

[vaishaliiyer]

I am not able to login my account my phone no 289-xxx-xxxx

Also i am not able to call 611 from my phone pl . 

I have to reset password pl help.

My email.is

xxxxxx@gmail.com

[CS_Agent]

Hi @DMP,

We've responded to your PM! Please check your inbox 🙂

Thank you,

Syed

[DMP]

I cannot login on my account. I want to update my credit card details but even on the phone, I cannot do anything because it does'nt let me change the credit card...

I can see this customer service method is to have us to shop for another provider...Thanks

[NDesai]

@vaishaliiyer You will need to send a private message to the Moderator_Team with your account info. They will get back to you tomorrow morning. 

Do not post any personal details as this is a public community. 

[matbasm]

Hi @vaishaliiyer,  To reset your password, you will need to send a private message to a member of the moderators team.  Be sure to include your phone number, PIN, and account email.

Click here to send them a private message.

Information regarding the moderators team can be found by following this link.

Note that they are gone for the day, but will be back on line in the morning, and that they respond to requests on a first come, first served basis.