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Not Receiving SMS

kutzki
Model Citizen / Citoyen Modèle

So, this has been happening for several weeks now. Anyways, I don't really get texts. I only get texts from like Google when logging in, or twitter to verify new location/device, etc. but anything from people, I never get texts at ALL. How do I fix this? Is it possible activating a new sim would fix this issue?

4 REPLIES 4

Mary_M
Retraité / Retired
Retraité / Retired

 Hey @kutzki,

 

Thank you for reaching out to us regarding your SMS services!

 

Sorry to hear that you haven't been able to receive any texts, I can look into it!

 

To begin, can you please confirm if the sender receives an error message when trying to send the message? In either case, please send me your phone number via private message.

 

Thanks,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

CalvinW
Deputy Mayor / Adjoint au Maire
Your best bet is to contact a moderator then.

kutzki
Model Citizen / Citoyen Modèle
I edited it. Didn't work. T_T

dohadotahmed
Model Citizen / Citoyen Modèle
Hi @kutzki
You don't need to change your sim card.
Just try to do this
1.Open your text messaging application.
2. Go to settings
3. Tap on text message
4. Edit the service centre address by +16475800172.
5. Then save.
Then try to send message to your number from your own phone.
If doesn't resolve the issue then you have to contact a mod. Thanks.
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