Non-Android Phone Setup

[sacked]

I dont have an Android phone, is there a means to setup the plan without one?

It only indicated the requirement after I'd already paid.

[dust2dust]

Pinetime? Or Pinephone? Pinetime doesn't appear to be a cell watch. Pinephone seems very light on specific specs. Need more info.

[sacked]

Thank you, I will try for a refund before the sim ships.  Cheers.

[BKNS27]

@sacked 

All you need to do is to active your SIM then you can put it in any UNLOCKED or non-BLACKLISTED iPhone or Android phones.

To check if phone is Blacklisted/Lost/Stolen enter the IMEI of the phone:

https://www.imei.info/ 

[LitlLdy · Accepted solution]

@sacked ,

Please send a CS_Agent a message & see what can be done. If you are told your device can not be used here I would think they would refund your money. 

To contact a Customer Support Agent, there are 2 methods:

You can  Click here to submit a ticket↗  through the virtual assistant. “This method uses the ticketing system for a faster response time”.

Alternatively, You can send a private message to a CS_Agent: ->   https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  “This method takes longer to receive a response back”.

Customer Support Agents are available from:

• Monday to Sunday: 9 AM to 10 PM EST

A CS_Agent will respond back in your Community mailbox at the top right of this page (envelope icon to the left of your community avatar).

[Handy1]

@sacked  

Phone / check for use on pm

https://willmyphonework.ca

[sacked]

I dont have an iPhone either.  I'm using a Pinetime smartphone with no access to Google or Apple products.

[Handy1]

@sacked  Yea can use a apple iPhone instead