01-10-2024 10:47 AM - last edited on 01-10-2024 10:52 AM by computergeek541
01-10-2024 10:58 AM - edited 01-10-2024 10:59 AM
@Ascomycota1971 It was explained to you in your thread yesterday how to contact customer service, and @Handy1 gave you the link to private message them again here. You need to send them a private message using this link because the only people reading your posts here are customers like you, we can't do anything but advise. An agent will reply at the envelope icon at the top right of this page or, if no envelope, you can access your inbox by tapping on your avatar to the right of the bell icon for Messages.
01-10-2024 10:49 AM - edited 01-10-2024 10:50 AM
@Ascomycota1971 SIM cards can take up to 3 weeks to arrive . And when you get SIM card in hand you activate in the APP . Only then will the plan actually start and billing with be every 30 days after the day you activate . But you can confirm with support . And ask if you can pick SIM card up form Telus or Koodo and if they will credit it you for it . If in hurry to activate
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437