No service after power off

[Li_Wang]

I signed in a 30 day plan two days ago, it worked well until i powered off the phone, after power on, it showed No service. I tried powered off a couple of times, it still shows No service, please help, thanks in advance.

[Tony8]

Hi, Contact the moderators. Tell them the problem, hope they fix it soon.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Li_Wang]

No, it still doesn't work after I reported as a stolen and found 

[Triguy]

To report your phone stolen.  Login to your account.  Choose Plans and Add-onstab. Then choose Lost/Stolen Phone tab.  The choose Suspend Service tab.  Logout.  Wait few minutes.  Login in and report your phone found.  

[Li_Wang]

how to report the phone as lost/stolen?

[foldhero]

I am assuming it is the phone. Just borrow another phone and try it.

[Li_Wang]

I powered off reinertedr SIM card, but it still shows no service, I also checked my account, it shows active

[Alex888]

@Li_WangYou could also try going into your account, report your phone as lost/stolen, log out, wait 5 minutes, log in and report it found, then restart your phone.

Check your account, does it say Active, Suspended, or Expired? There has been a glitch with some accounts recently.

[Dogbert]

This happened to me before and mine was due to a bad SIM card connection.

Try powering off & removing and re-inserting the SIM card & power on.