cancel
Showing results for 
Search instead for 
Did you mean: 

No service after I paid

Melanie_nf
Great Neighbour / Super Voisin

I paid for my plan that expired yesterday and it says its active but I cant call or text, I gets a automated message saying I dont have a plan

2 REPLIES 2

Triguy
Mayor / Maire

Try the lost phone trick. To report your phone stolen.  Login to your account.  Choose  Plans and Add-ons tab. Then choose  Lost/Stolen Phone  tab.  The choose  Suspend Service  tab.  Logout.  Wait few minutes. Login in and report your phone found  Another thing to also try, would be adding a $1 payment to reactive your account.   If you still have problems tthen  contact a moderator by messaging them.   Moderator can be reached at  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

bravo_md
Model Citizen / Citoyen Modèle

report phone lost then found,    try that trick

Need Help? Let's chat.