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No pictures being received in text

JoBev
Great Neighbour / Super Voisin

I have gone to the community and the answers do not fix my issue. I was on Rogers until I switched to public mobile and pictures/emoji s bothe were received. Now none are received, only text with no graphics. I followed troubleshooting and APN IS GREYED out in my settings (I assume that is set in the sim) no changes can be made to any of my Access points settings. If  pictures cannot be sent then texting is virtually useless.

3 REPLIES 3

@JoBev 

what brand of phone and model?

try update the APN

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

JoBev
Great Neighbour / Super Voisin

Data is on

Meow
Mayor / Maire

To send/receive MMS your DATA has to be on even though data will not be used.

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