No incoming or outgoing calls

[Lyn444]

Just signed up with Public Mobile. Everything works except for phone calls

[hTideGnow]

hi @Lyn444 

try reboot phone first.  try also Reset Network Settings 

if that does not work, try changing the network mode to 4G or LTE and see if it improves 

if sane, ask PM to check the activation 

please submit a ticket with CS Agent using  direct message 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Lyn444have you rebooted the device ? Try that first if still same you can ask for update from porting team will send you the number private message and they can re trigger the port request if needed 

check you community in box for number 

or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage