No incoming calls :( Ported from Rogers. HELP!

[jadoocian]

I've tried emailing, sending mods a private message and this is last resort.

While the savings seem great, they're only great when things work!

Help please.

[jadoocian]

still waiting. Been 4 days now.

[imcphers]

They will ask for more info you missed anything - sending another message won't help - it will just add to the backlog of items for them to look at.

If you Rogers SIM is still working go with that - they should have you up and running in the next couple of days.

Just have a read of this to see if you missed anything critical in your pm - if you did I would proactively send it so that they don't have to wait for your response.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[jadoocian]

Ported 18 hours ago roughly.

I believe I sent all the required info.

Should I send another private msg to ensure all the required information is really there? Or do they get in touch if some information is missing?

Also, I've put my old sim back in (rogers) beacuse I don't want to be missing calls. This sim still seems to make/receive calls fine. I assume if number is ported, this sim will just stop working, correct? Then I can just pop PM sim in...

[imcphers]

How long ago did you port?

I'm assuming you've done the phone restart and that everything except incoming calls are working.

Did you include all the relevant info in your pm to the moderators?